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Customer service: empowerment and entrapment

Sonraí Bibleagrafaíochta
Údair Eile:	Sturdy, Andrew
Formáid:	Printed Book
Foilsithe:	New York Palgrave 2001
Ábhair:	Customer service Management

Míreanna Comhchosúla

How to turn Customer Service into Customer Sales
le: Bernand Katz
Foilsithe: (2000)

Customer-driven services management/
le: Balachandran, S
Foilsithe: (1999)

Customer service building successful skills for the twenty - first century
le: Lucas, Robert W
Foilsithe: (2012)

Providing exceptional customer service /
le: Rowson, Pauline .
Foilsithe: (2005)

Customer driven services management /
le: Bakachandran , S .
Foilsithe: (2004)

Customer- driven services management
le: Balachandran, S
Foilsithe: (1999)

Customer service in co-operative banks /
le: Dileep, A. S.
Foilsithe: (2010)

Customer service excellence: trends and strategies /
le: Nageswara Rao S B
Foilsithe: (2004)

Customer service: a practical approach/
le: Harris, Elaine K.
Foilsithe: (2013)

Design and operation of customer service systems
le: Bender, Paul S.
Foilsithe: (1976)

CRM model design for customer services in bank
le: Dinesh D Bhakkad

Effective customer service: ten steps for technical professions/
le: Goetsch, David L.
Foilsithe: (2004)

Customer-driven services management
le: S.Balachandran
Foilsithe: (1999)

Customer Service In Retailing
le: Anil Mishra Ruchi Gupta
Foilsithe: (2009)

Customer service operations : the complete guide
le: Blanding, Warren
Foilsithe: (1991)

Customer care
le: Bee, Frances; Author, et al.
Foilsithe: (2000)

Customer service training 101 : quick and easy techniques that get great results /
le: Evenson, Renee
Foilsithe: (2005)

A Study on customer Service Measurement in Supermarkets to Ascertain the Service Quality Gaps
le: Aysha Shahna,M

Hidden power of your customers four keys of growing your business through existing customers
le: Carroll, Becky
Foilsithe: (2011)

Superior customer value strategies for winning and retaining customers
le: Weinstein, Art
Foilsithe: (2012)

Building customer loyalty
le: Linton, Ian; Author
Foilsithe: (1999)

Complete idiot`s guide to great customer service
le: Karr,Ron
Foilsithe: (1998)

Services marketing: integrating customer focus across the firm
le: Bitner, Mary Jo; Author, et al.
Foilsithe: (2003)

Customer service excellence:Trends and Strategies
le: S.B.Nageswara Rao
Foilsithe: (2004)

Organisational schizophrenia: Impact on customer service quality
le: Gopal K Gureja
Foilsithe: (2013)

Tourist customer service satisfaction an encounter approach
le: Noe, Francis P
Foilsithe: (2012)

Customer Care
le: Wendy Carter
Foilsithe: (1996)

Service design for business : a practical guide to optimizing the customer experience /
le: Reason, Ben
Foilsithe: (2016)

Successful service operations management
le: Metters, Richard
Foilsithe: (2003)

Customer service career success through customer loyalty
le: Timm, Paul R.
Foilsithe: (2008)

Service chain management : technology innovation for the service business /
Foilsithe: (2008)

Customer service and banking codes and standards
Foilsithe: (2017)

Customers' perception towards micro insurance products and services of LIC in Kerala /
le: Limna, M
Foilsithe: (2018)

Seven power strategies for building customer loyalty /
le: Timm, Paul R.
Foilsithe: (2001)

Meeting Customer Needs
le: Ian Smith
Foilsithe: (2008)

101 ways to boost customer satisfaction
le: Foster,Timothy R V
Foilsithe: (1997)

Case Studies in Customer Relationship Management
le: ICFAI

Extraordinary Customer service
le: McCoy, Glen
Foilsithe: (2005)

Customer service for dummies
le: Bailey, Keith; Leland, Karen
Foilsithe: (1997)

managing customer service /
le: Hayes,Jenny
Foilsithe: (1998)