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Customer Relationship Management : Perspectives from the Marketplace

Detalhes bibliográficos
Autor principal:	Knox,Simon
Outros Autores:	Maklan,Stan, Payne,Adrian, Peppard,Joe, Ryals,Lynette
Formato:	Printed Book
Idioma:	Undetermined
Publicado em:	Oxford Butterworth - Heinemann 2009
Assuntos:	CRM

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