Measuring and managing customer satisfaction going for the gold

مواد مشابهة

• Measuring and managing customer satisfaction going for the gold
  بواسطة: Kessler, Sheila
  منشور في: (1996)
• Measuring and managing customer satisfaction: going for the gold /
  بواسطة: Kessler, Sheila .
  منشور في: (1996)
• The little book of big customer satisfaction measurement /
  بواسطة: Rao, Ajit
  منشور في: (2012)
• Analysis of customer satisfaction data /
  بواسطة: Allen, Derek R.
  منشور في: (2010)
• Improving customer satisfaction, loyalty, and profit /
  بواسطة: Johnson, Michael D .
  منشور في: (2006)