Lanean...
Measuring and managing customer satisfaction going for the gold
| Egile nagusia: | |
|---|---|
| Formatua: | Printed Book |
| Hizkuntza: | English |
| Argitaratua: |
New Delhi
Wheeler
1996
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| Gaiak: |
| Alearen deskribapena: | X 321 N64;1 |
|---|---|
| Deskribapen fisikoa: | xii, 228p. |
| ISBN: | 8175441291 |