Customer service on the Internet

Bibliographic Details
Main Author: Sterne, Jim
Format: Printed Book
Language:English
Published: New York: John Wiley & sons, 1996.
Subjects:
Customer service - Communication systems.
Internet marketing.
World Wide Web (Information retrieval system)
Internet (Computer network)

DCA

Holdings details from DCA
Call Number: 004.738 5 STE
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