Service provider switching a study on the switching process in retail banking

Bibliographic Details
Main Author: Neetha J. Eappen
Other Authors: Pavithran, K.B.;guided by
Format: Ph.D Thesis
Language:English
Published: Kochi School of management studies, CUSAT 2014
Subjects:
Retail banking industry
Switching triggers - Banking industry
Service switching - Banking industry
Service quality - Banking industry

UL

Holdings details from UL
Call Number: 336.717.111 NEE T
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