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High tech high touch library customer service through technology

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Bibliographic Details
Main Author:	Jurewicz, Lynn
Other Authors:	Cutler, Todd
Format:	Printed Book
Language:	English
Published:	New Delhi Ess Ess publications 2009
Subjects:	Libraries and the internet > Public services (Libraries)-Technological innovations > Customer services-Technological innovations > Library web sites-Technological innovations

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