Delivering satisfaction and service quality:a customer-based approach for libraries

類似資料

• Delivering Satisfaction and Service Quality : A customer-Based Approach for Libraries
  著者:: Hernon,Peter
  出版事項: (2009)
• Delivering satisfaction and service quality: a cutomer based approach for libraries
  著者:: Peter Hernon
  出版事項: (2013)
• Delivering satisfaction and service quality
  出版事項: (2009)
• Delivering satisfaction and service quality
  出版事項: (2009)
• Delivering satisfaction and service quality a customer-based approach for libraries /
  著者:: Hernon, Peter .
  出版事項: (2010)