Delivering satisfaction and service quality:a customer-based approach for libraries

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Xehetasun bibliografikoak
Egile nagusia: Hernon, Peter
Beste egile batzuk: Whitman, John.R
Formatua: Printed Book
Hizkuntza:English
Argitaratua: New Delhi Indiana Publishing House 2009
Gaiak:
Reference Services (Libraries)- Management > Consumer satisfaction
Search Result 1
Delivering satisfaction and service quality a customer-based approach for libraries /
nork Hernon, Peter .
Argitaratua 2010
Printed Book
Search Result 2
Delivering satisfaction and service quality a customer-based approach for libraries /
nork Hernon, Peter .
Argitaratua 2010
Printed Book
Search Result 3
Delivering Satisfaction and Service Quality : A customer-Based Approach for Libraries
nork Hernon,Peter
Argitaratua 2009
Printed Book
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