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Service quality management in hospitality and tourism

Dades bibliogràfiques
Autor principal:	Kandampully, Jay (ed.by)
Altres autors:	Mok, Connie Sparks, Beverley
Format:	Printed Book
Idioma:	English
Publicat:	Mumbai Jaico Publishing House 2008
Matèries:	Hospitality industry - Management > Tourism - Management > Leisure idustry - Management

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