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|a Adlib
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| 082 |
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|a 658.818
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| 245 |
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|a The CRM project management handbook: building realistic expectations and managing risk
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| 250 |
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| 260 |
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|a London
|b Kogan page Ltd
|c 2002
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| 300 |
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|a xii, 219p.
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| 500 |
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|a
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| 100 |
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|a Gentle, Michael
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| 700 |
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| 942 |
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|c BK
|6 _
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| 653 |
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|a Customer relationship management (CRM)
|a Project management
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