call center handbook

Benzer Materyaller

• Gower handbook of call and contact centre management
  Yazar:: Calvert, Natalie
  Baskı/Yayın Bilgisi: (2004)
• Performance of Kisan call centres
  Yazar:: Meti C B
• Cases in call centre management: great ideas (th) at work/
  Yazar:: Feinberg, Richard .
  Baskı/Yayın Bilgisi: (2001)
• Call center training course kit
  Yazar:: Gupta, Vikas
  Baskı/Yayın Bilgisi: (2003)
• Call centre training handbook: a complete guide to learning & Development in contact centres /
  Yazar:: Wilson, John P .
  Baskı/Yayın Bilgisi: (2009)