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Art of Software Support : Design and Operation of Support Centres and Help Desks
| Prif Awdur: | |
|---|---|
| Awduron Eraill: | |
| Fformat: | Printed Book |
| Iaith: | English |
| Cyhoeddwyd: |
New Jersey
Prentice-Hall of India
1997
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| Pynciau: |
| Disgrifiad o'r Eitem: | |
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| Disgrifiad Corfforoll: | xii, 336p. |
| ISBN: | 0-13-569450-7 |