Service operations management

Détails bibliographiques
Auteur principal:	Johnston, Robert
Langue:	English
Publié:	New Delhi Pearson 2008
Édition:	2nd ed.
Sujets:	management--service > management--operations

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Service operations management improving service delivery
par: Johnston, Robert
Publié: (2008)

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Service operations management: improving service delivery/
par: Johnston, Robert
Publié: (2012)

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Service Operations Management :Improving Service Delivery
par: Robert Johnston Graham Clark
Publié: (2008)

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Service operations management :improving service delivery/
par: Johnston, Robert
Publié: (2018)

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Services: marketing, operations and management /
Publié: (2009)

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Service management and operations
par: Haksever, Cengiz
Publié: (2000)

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Successful service operations management /
par: Metters, Richard .
Publié: (2001)

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Successful service operations management
par: Metters, Richard; Metters Kathryn King; Pullman, Model; Walton, Steve
Publié: (2006)

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Service operations management
par: Metters,Richard; King-metters, Kathryn; Pullman, Madeleine; Walton, Steve
Publié: (2006)

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Production and operations management: manufacturing and services /
par: Chase, Richard B .
Publié: (2003)

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Production and operations management: manufacturing and services /
par: Chase, Richard B .
Publié: (2003)

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Service management : operations, strategy and information
par: Fitzsimmons, James; Fitzsimmons Mon J
Publié: (2013)

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Service management and operations
par: Haksever, Cengiz
Publié: (2000)

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Successful service operations management
par: Metters, Richard
Publié: (2003)

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Service management: Operations, strategyand information technology
par: Fitzsimmons, James A; Fitzsimmons, Mona J
Publié: (1997)

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Production and operations management : manufacturing and services /
par: Chase, Richard B
Publié: (1999)

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Production and operations management: manufacturing and services/
par: Chase,Richard B.
Publié: (1998)

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Service management
par: Fitzsimmons, James A
Publié: (2014)

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Service management
par: Dhutta, Bholanath ; Kavitha, B Rose
Publié: (2011)

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Services management
par: Patankar, Sanjay V
Publié: (1999)

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Services management /
par: Sanjay V Patankar
Publié: (1997)

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Management of financial services
par: Gopal, C Rama
Publié: (2014)

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Operations management
par: Slack, Nigel; Chambers, Stuart; Johnston, Robert
Publié: (2004)

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Service management: operations, strategy, information technology/
par: Fitzsimmons, James A.
Publié: (2014)

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Services marketing: operation, management and strategy /
Publié: (2008)

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Operations Management: Producing goods and services
par: Waters, Donald
Publié: (2002)

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Production and operations management: Manufacturing and services
par: Dilworth, James B
Publié: (1993)

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Understanding services management /
par: Glynn, William J ,Ed
Publié: (2009)

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Effective service management /
par: Singh, Y P .
Publié: (1999)

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Operations management : an integrated goods and services approach
par: Evans, James R; Collier, David A
Publié: (2007)

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Operations management : an integrated goods and services approach
par: Evans, James R; Collier, David A
Publié: (2007)

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Service management: operations,strategy,information technology/
par: Fitzsimmons,James A.
Publié: (2011)

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Operations Management /
par: Gaither,, Norman
Publié: (2004)

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Production and operations management:manufacturing and services
par: Chase, Richard B
Publié: (1998)

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Service management: operations, strategy, and information technology /
par: Fitzsimmons, James A.
Publié: (2012)

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Customer-driven services management /
par: Balachandran, S .
Publié: (2005)

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Production and operations management manufacturing and services
par: Dilworth, James D.
Publié: (1998)

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Operations management
par: Gaither, Norman
Publié: (2002)

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Operations management
par: Shore, Barry
Publié: (1973)

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Operations management
par: Shore, Barry
Publié: (1973)

Service operations management improving service delivery

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