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The Impact of Service Quality of Internet Banking on Customer Satisfaction

Bibliografiske detaljer
Hovedforfatter:	Silpa S.
Sprog:	English
Udgivet:	Kochi School of Management Studies 2014

Lignende værker

Impact of Internet Banking on Customer Satisfaction
af: Amrutha K.V
Udgivet: (2014)

Internet banking and customer satisfaction
af: Mahtab Alam
Udgivet: (2014)

Antecedents of customer satisfaction in internet
af: Ajimon George

CUSTOMER SATISFACTION OF BANKING SERVICES: AN OVERVIEW
af: M. SELVAM
Udgivet: (2005)

Tourist customer service satisfaction
af: Monica, Sharma
Udgivet: (2014)

Customer satisfaction in the postal services /
af: Gopinath, Santha
Udgivet: (1980)

Quality: from customer needs to customer satisfaction
af: Bergman, Bo
Udgivet: (2006)

Customer service on the Internet
af: Sterne, Jim
Udgivet: (1996)

Customer's satisfaction with service quality in life insurance industry /
af: Revathy, B.
Udgivet: (2012)

Customer satisfaction towards internet banking services with special reference to select commercial banks in Kerala
af: Anoop K.K
Udgivet: (2016)

Customer satisfaction towards internet banking services with special reference to select commercial banks in Kerala/
af: Anoop, K K, Researcher, et al.
Udgivet: (2017)

Tourist customer service satisfaction an encounter approach
af: Noe, Francis P
Udgivet: (2012)

Delivering satisfaction and service quality
Udgivet: (2009)

Delivering satisfaction and service quality
Udgivet: (2009)

Customer satisfaction in new generation banks /
af: Ragitha, B.G

Service Quality and Customer Satisfaction of Health Insurance Companies in Kerala /
af: Abdul Azees, P
Udgivet: (2016)

Service quality and customer satisfaction of health insurance companies in Kerala
af: Abdul Azeez P

Organisational schizophrenia : impact on customer service quality
af: Gureja, Gopal K
Udgivet: (2013)

Organisational schizophrenia: Impact on customer service quality
af: Gopal K Gureja
Udgivet: (2013)

Internet banking and customer satisfation
af: Alam,Mahtab .M D et.al
Udgivet: (2014)

Internet Banking and Customer Resistance
af: Ajimon George and G. S. Aneesh Kumar
Udgivet: (2011)

Measuring customer satisfaction
af: Gerson, Richard F
Udgivet: (2004)

Measuring customer satisfaction
af: Gerson, Richard F
Udgivet: (2004)

Customer Perception satisfaction and effectivenes of the services of a Banking Institution
af: Dhanya Chandran
Udgivet: (2007)

CUSTOMER SATISFACTION IN KALLIYOOR SERVICE CO-OPERATIVE BANK LTD.
af: SOUMYA.C
Udgivet: (2008)

A study on customer satisfaction with respect to sercvices provided by internet Banking of ICICI Bank
af: Ratheesh, N.Nair
Udgivet: (2008)

Relation ship among service quality,customer satisfaction and customer loyalty with special reference to public sector and private sector banks in Ernakulam district
af: Lisie,Stephen
Udgivet: (2014)

A study on the service performance appraisal and its impact on customer satisfaction
af: Neeraj M
Udgivet: (2013)

Customer satisfaction study on existing customers.
af: Muhammed Shafeer,C.A
Udgivet: (2005)

Delivering satisfaction and service quality:a customer-based approach for libraries
af: Hernon, Peter
Udgivet: (2009)

Delivering satisfaction and service quality a customer-based approach for libraries /
af: Hernon, Peter .
Udgivet: (2010)

Delivering satisfaction and service quality a customer-based approach for libraries /
af: Hernon, Peter .
Udgivet: (2010)

Delivering Satisfaction and Service Quality : A customer-Based Approach for Libraries
af: Hernon,Peter
Udgivet: (2009)

Customer satisfaction of any time anywhere services
af: Antony Paul
Udgivet: (2004)

Tourist customer service satisfaction: an encounter approach
af: Magnini, Vincent P; Author, et al.
Udgivet: (2010)

Tourist customer service satisfaction: An encounter approach
af: Francis P Noe
Udgivet: (2010)

Multigroup Moderation on Customer Service Satisfaction : case of Online Retailing /
af: Pooja, Goel

Internet banking and customer accepatance the Indian scenario
af: Sudeep, S
Udgivet: (2008)

Service quality and customer satisfaction- a comparative study of private and public sector banks in Kerala
af: Laly Antoney, Research scholar, et al.

SERVICE QUALITY AND CUSTOMER SATISFACTION: A COMPARISON BETWEEN PUBLIC AND PRIVATE SECTOR BANKS IN KERALA
af: E.Ashraf and Dr.K.Venugopalan
Udgivet: (2018)