Customer Perception and Expectation in Indian Airlines:Service Gap Analysis

Παρόμοια τεκμήρια

• Great expectations /
  Έκδοση: (1942)
• Rational expectations /
  ανά: Sheffrin, Steven M.
  Έκδοση: (1996)
• Managing expectations working with people who want more, better, faster, sooner, now!
  ανά: Karten, Naomi
  Έκδοση: (1994)
• Customer Satisfaction Delight: The success mantra of the 21st century
  ανά: Dastoor, B N
  Έκδοση: (2010)
• Expectations of life A study in the demography, statistics, and history of world mortality
  ανά: Lancaster, H.O
  Έκδοση: (1990)