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Customer Perception and Expectation in Indian Airlines:Service Gap Analysis

Manylion Llyfryddiaeth
Prif Awdur:	Ashna,Babu
Iaith:	English
Cyhoeddwyd:	Kochi School of Management Studies 2014
Pynciau:	Customer Expectation

Eitemau Tebyg

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Customer Satisfaction Delight: The success mantra of the 21st century
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Assessing service quality:Satisfying the expectations of library customers
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Cyhoeddwyd: (2015)

Customer Satisfaction in Airline Industry-Gap Analysis
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Motivations and expectations for pursuing
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Charles Dickens's Great expectations
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Cyhoeddwyd: (2007)

Customer service career success through customer loyalty
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Integrated macro-micro-modelling under rational expectations: with an application to tariff reform in Astralia /
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Probability Via Expectation
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Indvidual forecasting and aggregate outcomes rational expectations examined
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A Study on customer Service Measurement in Supermarkets to Ascertain the Service Quality Gaps
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Customer service building successful skills for the twenty - first century
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Aging in Kerala: One More Population Problem ? Education is the key element for improving the status of women and for achieving a reduction in fertility
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