APA Edition Citation

Oliver, R. L. (2011). Satisfaction: A behavioral perspective on the consumer/2e (2nd ed.). Yesdee.

Chicago Edition Citation

Oliver, Richard L. Satisfaction: A Behavioral Perspective on the Consumer/2e. 2nd ed. Armonk, N.Y: Yesdee, 2011.

MLA Edition Citation

Oliver, Richard L. Satisfaction: A Behavioral Perspective on the Consumer/2e. 2nd ed. Yesdee, 2011.

Warning: These citations may not always be 100% accurate.