Satisfaction a behavioral perspective on the consumer/2e

Bibliographic Details
Main Author: Oliver, Richard L.
Format: Printed Book
Language:English
Published: Armonk, N.Y. Yesdee 2011
Edition:2nd ed.
Subjects:
Consumer satisfaction
Consumer behavior
Online Access:http://www.loc.gov/catdir/toc/ecip0828/2008039870.html

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http://www.loc.gov/catdir/toc/ecip0828/2008039870.html

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