Creating culture change the key to successful total quality management

Antzeko izenburuak

• Quality control :theory and applications
  nork: Hansen, Bertrand L
  Argitaratua: (1973)
• Links quality to profits : quality based cost management
  nork: Atkinson, Hawley
  Argitaratua: (1995)
• Total quality control Engineering and management
  nork: Feigenbaum, A.V
  Argitaratua: (1961)
• Quality Management : creating and sustaining organizational effectiveness
  nork: Summers, Donna C S
  Argitaratua: (2005)
• Quality management : creating and sustaining organizational effectiveness
  nork: Summers. Donna C S
  Argitaratua: (2009)