目次: “...1.Motivation in selling 2. Communication skills 3. The human side of buying and selling 4. Customer...”

目次: “...Introduction: a brief history of the National Communication Association / Pat J. Gehrke & William M...”

目次: “.... Globalization Rene; ten Bos; 2. Corporate agency Mollie Painter-Morland; 3. Stakeholders David Bevan and Pat...”
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目次: “... in international higher education / Jim McKinley -- Academic writing : the human side / Pat Strauss -- Critical...”