CONSUMER AWARENESS; 1 Consumption (Economics) in literature 1 James, Henry,1843-1916- Criticism and interpretation 1 James, Henry,1843-1916- Knowledge- Commerce 1 MOTIVATING FEATURES; 1 ORGNISED SELLING; 1 RETAIL BUSINESS 1 RETAILING; 1 SERVICE QUALITY; 1 Shopping in literature 1 UNORGANISED RETAILING 1 Women in literature 1 department store 1 retail management 1