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  1. 1
    Flying high in a competitive industry : secrets of world's leading airline
    by Heracleous, Loizos
    Published 2010
    Subjects: “...Singapore airlines-History 3929...”
    Printed Book
  2. 2
    Case studies in services marketing, vol.1 /
    by ICFAI UNIVERSITY. Corp
    Published 2006
    Table of Contents: “... strategy Work 3) Customer asset management at DHL in asia 4) Customer service at Singapore Airlines 5...”
    Printed Book
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