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  1. 1
    Customer service on the Internet
    by Sterne, Jim
    Published 1996
    Subjects: “...Customer service - Communication systems. 2913...”
    Printed Book
  2. 2
    Customers.com: How to create a profitable business strategy for the internet and beyond
    by Patricia B Seybold
    Published 1998
    Subjects: “...Customer Services- Communication System 167650...”
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    Printed Book
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