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  1. 1
    Customer service excellence:Trends and Strategies
    by S.B.Nageswara Rao
    Published 2004
    Get full text
    Printed Book
  2. 2
    Customer service: empowerment and entrapment
    Published 2001
    Printed Book
  3. 3
    Customer service excellence: trends and strategies /
    by Nageswara Rao S B
    Published 2004
    Printed Book
  4. 4
    High tech high touch /
    by Jurewicz, Lynn .
    Published 2009
    Printed Book
  5. 5
    Complete idiot`s guide to great customer service
    by Karr,Ron
    Published 1998
    Printed Book
  6. 6
    Providing exceptional customer service /
    by Rowson, Pauline .
    Published 2005
    Printed Book
  7. 7
    Service breakthroughs : Changing the rule of the game
    by Heskett, James L
    Published 1990
    Printed Book
  8. 8
    Customer service operations : the complete guide
    by Blanding, Warren
    Published 1991
    Printed Book
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