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  1. 1
    Customer relationship management : An Indian Perspective
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    Printed Book
  2. 2
    Managing global customer: an integrated approach /
    by Yip, George S
    Published 2007
    Printed Book
  3. 3
    CRM at the speed of light: social CRM strategies,tools, and techniques for engaging your custemers /
    by Greenberg, Paul
    Published 2010
    Printed Book
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