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  1. 1
    SERVICE QUALITY IN HOUSEKEEPING: EVIDENCE FROM OVERSEAS GUESTS OF SELECT HOTELS IN COCHIN, KERALA
    por JERIL TOM AND JOSY K THOMAS
    Publicado 2013
    Ligazón do recurso
    Printed Book
  2. 2
    Customer Service And Satisfaction Analysis: A Comparative Study Of SBI And HDFC
    por R.C. Mishra AND Ritika Gauba
    Publicado 2014
    Journal Article
  3. 3
    A STUDY ON CUSTOMER PERCEPTION ON TOURIST POINT IN SOUTHERN MOST CORNER OF INDIA
    por A. SANKARAN
    Publicado 2009
    Journal Article
  4. 4
    CUSTOMER PERCEPTIONS OF BANKING PRODUCTS AND SERVICES IN KERALA WITH REFERENCE TO SPECIFIC CUSTOMER SEGMENTS IN THE URBAN AREA
    Ligazón do recurso
    Printed Book
  5. 5
    Evaluation of Service Quality of Public Sector Non Banking Financial Institution in Kerala: A Case Study
    Ligazón do recurso
    Printed Book
  6. 6
    SELF-ASSESSMENT OF THE QUALITY OF SERVICES OFFERED BY THE SALES PERSONNEL IN ORGANIZED RETAIL MARKETS IN KERALA
    por G. Rajesh AND S. Narayana Rajan
    Publicado 2018
    Ligazón do recurso
    Printed Book
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