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  1. 1
    SERVICE QUALITY IN HOUSEKEEPING: EVIDENCE FROM OVERSEAS GUESTS OF SELECT HOTELS IN COCHIN, KERALA
    by JERIL TOM AND JOSY K THOMAS
    Published 2013
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    Printed Book
  2. 2
    Customer Service And Satisfaction Analysis: A Comparative Study Of SBI And HDFC
    by R.C. Mishra AND Ritika Gauba
    Published 2014
    Journal Article
  3. 3
    A STUDY ON CUSTOMER PERCEPTION ON TOURIST POINT IN SOUTHERN MOST CORNER OF INDIA
    by A. SANKARAN
    Published 2009
    Journal Article
  4. 4
    CUSTOMER PERCEPTIONS OF BANKING PRODUCTS AND SERVICES IN KERALA WITH REFERENCE TO SPECIFIC CUSTOMER SEGMENTS IN THE URBAN AREA
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    Printed Book
  5. 5
    Evaluation of Service Quality of Public Sector Non Banking Financial Institution in Kerala: A Case Study
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    Printed Book
  6. 6
    SELF-ASSESSMENT OF THE QUALITY OF SERVICES OFFERED BY THE SALES PERSONNEL IN ORGANIZED RETAIL MARKETS IN KERALA
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    Printed Book
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