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  1. 1
    Data mining: modeling data for marketing, risk & CRM
    por Rud, Olivia Parr
    Publicado 2007
    Printed Book
  2. 2
    Customer Relationship Management : Concepts and Tools
    por Buttle,Francis
    Publicado 2009
    Printed Book
  3. 3
    Customer Relationship Management : Perspectives from the Marketplace
    por Knox,Simon
    Publicado 2009
    Printed Book
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