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Mostrando 1 - 8 resultados de 8 para a busca '', tempo de busca: 0.01s Refinar Resultados
  1. 1
    Service operations management: improving service delivery/
    por Johnston, Robert
    Publicado em 2012
    Printed Book
  2. 2
    Management and technology in knowledge, service, tourism and hospitality/
    Publicado em 2004
    Obter o texto integral
    Printed Book
  3. 3
    Service management: operations, strategy, and information technology /
    por Fitzsimmons, James A.
    Publicado em 2012
    Printed Book
  4. 4
    Service quality management /
    Publicado em 2016
    Printed Book
  5. 5
    Managing services : challenges and innovations /
    Publicado em 2014
    Obter o texto integral
    Printed Book
  6. 6
    E-services : an innovative approach/
    por Vasu Deva
    Publicado em 2005
    Printed Book
  7. 7
    Cases in total quality management: Manufacturing and services
    por Heizer, Jay H.
    Publicado em 2005
    Printed Book
  8. 8
    Service management: operations,strategy,information technology/
    por Fitzsimmons,James A.
    Publicado em 2011
    Printed Book
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