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  1. 1
    Operations research
    by Panneerselvam R.
    Published 2006
    Printed Book
  2. 2
    Strategic management of services : frame work and cases
    by Ranjan das
    Published 1997
    Printed Book
  3. 3
    S-business : reinventing the services organization
    by James A. Alexander
    Published 2006
    Get full text
    Printed Book
  4. 4
    TQM In Service Sector
    by R. P. Mohanty R. R. Lakhe
    Published 2002
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    Printed Book
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