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  1. 1
    101 Ways : To Boost Customer Satisfaction
    by Timothy R. V. Foster
    Published 2009
    Printed Book
  2. 2
    Building Quality Service with competency-based Human Resource Management
    by Lynn van der Wagen
    Published 2005
    Printed Book
  3. 3
    Customers' perception towards micro insurance products and services of LIC in Kerala /
    by Limna, M
    Published 2018
    Ph.D Thesis
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