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  1. 1
    Customer service excellence:Trends and Strategies
    由 S.B.Nageswara Rao
    出版 2004
    获取全文
    Printed Book
  2. 2
    Customer service: empowerment and entrapment
    出版 2001
    Printed Book
  3. 3
    Customer service excellence: trends and strategies /
    由 Nageswara Rao S B
    出版 2004
    Printed Book
  4. 4
    High tech high touch /
    由 Jurewicz, Lynn .
    出版 2009
    Printed Book
  5. 5
    Complete idiot`s guide to great customer service
    由 Karr,Ron
    出版 1998
    Printed Book
  6. 6
    Providing exceptional customer service /
    由 Rowson, Pauline .
    出版 2005
    Printed Book
  7. 7
    Service breakthroughs : Changing the rule of the game
    由 Heskett, James L
    出版 1990
    Printed Book
  8. 8
    Customer service operations : the complete guide
    由 Blanding, Warren
    出版 1991
    Printed Book
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