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  1. 1
    Brand psychology : consumer perceptions, corporate reputations /
    por Gabay, Jonathan
    Publicado 2015
    Ligazón do recurso
    Printed Book
  2. 2
    Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System
    Ligazón do recurso
    Printed Book
  3. 3
    Emotion Marketing The Hallmark Way of winning customers for life
    por Scott Robinette, Claire Brand, Vicki Lenz
    Publicado 2001
    Ligazón do recurso
    Printed Book
  4. 4
    Researching customer satisfaction & loyalty:How to find out what people really think
    por Paul Szwarc
    Publicado 2005
    Ligazón do recurso
    Printed Book
  5. 5
    Creating customer loyalty : build lasting loyalty using customer experience management /
    por Daffy, Chris
    Publicado 2019
    Printed Book
  6. 6
    Seven power strategies for building customer loyalty /
    por Timm, Paul R.
    Publicado 2001
    Printed Book
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