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  1. 1
    Brand psychology : consumer perceptions, corporate reputations /
    by Gabay, Jonathan
    Published 2015
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    Printed Book
  2. 2
    Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System
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    Printed Book
  3. 3
    Emotion Marketing The Hallmark Way of winning customers for life
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    Printed Book
  4. 4
    Researching customer satisfaction & loyalty:How to find out what people really think
    by Paul Szwarc
    Published 2005
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    Printed Book
  5. 5
    Creating customer loyalty : build lasting loyalty using customer experience management /
    by Daffy, Chris
    Published 2019
    Printed Book
  6. 6
    Seven power strategies for building customer loyalty /
    by Timm, Paul R.
    Published 2001
    Printed Book
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