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  1. 1
    Process reenginering: The key to achieving breakthrough success
    por Roberts, Lon
    Publicado 1994
    Printed Book
  2. 2
    Business process redesign
    por Kapur, Rajneesh
    Publicado 1995
    Printed Book
  3. 3
    Implementing BPR: An agenda for the CEO
    Printed Book
  4. 4
    Business process reengineering
    por Jayaraman, M S, et.al
    Publicado 1994
    Printed Book
  5. 5
    Organizational transformation through business process reengineering: applying the lessons learned/
    por Sethi, Vikram
    Publicado 2012
    Printed Book
  6. 6
    Customer Relationship Management in Indian Banking Industry
    por Uppal, R.K
    Publicado 2008
    Printed Book
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