Margaret Kinnell. (1999). Improving library and information services through self assessment: A guide for senior managers and staff developers. Library Association.
Chicago Edition CitationMargaret Kinnell. Improving Library and Information Services Through Self Assessment: A Guide for Senior Managers and Staff Developers. London: Library Association, 1999.
MLA Edition CitationMargaret Kinnell. Improving Library and Information Services Through Self Assessment: A Guide for Senior Managers and Staff Developers. Library Association, 1999.
Warning: These citations may not always be 100% accurate.