CRM : the foundation of contemporary marketing strategy /

Eitemau Tebyg

• Performance driven CRM /
  gan: Brown, Stanley A .
  Cyhoeddwyd: (2006)
• CRM case studies
  Cyhoeddwyd: (2006)
• customer relationship management (CRM)
  gan: Singh, P.P
  Cyhoeddwyd: (2009)
• Customer relationship management/
  gan: Baran, Roger J., et al.
  Cyhoeddwyd: (2014)
• The CRM handbook a business guide to cutsomer relationship management
  gan: Dyche, Jill
  Cyhoeddwyd: (2004)