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CRM : the foundation of contemporary marketing strategy /
| Autor Principal: | |
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| Outros autores: | |
| Formato: | Printed Book |
| Publicado: |
New York, NY :
Routledge,
2013.
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| Edición: | 1st Edition. |
| Subjects: |
| Descrición Física: | ix, 393 p. : ill. ; |
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| Bibliografía: | Includes bibliographical references (p. [369]-383) and index. |
| ISBN: | 9780415896566 (hbk.) 9780415896573 (pbk.) 9780203107577 (ebook) |