APA Edition Citation

Arvind K. Sharma. (2002). Inducing client focus in bureaucracy: The citizen's charters in India. Kanishka publishers.

Chicago Edition Citation

Arvind K. Sharma. Inducing Client Focus in Bureaucracy: The Citizen's Charters in India. New Delhi: Kanishka publishers, 2002.

MLA Edition Citation

Arvind K. Sharma. Inducing Client Focus in Bureaucracy: The Citizen's Charters in India. Kanishka publishers, 2002.

Warning: These citations may not always be 100% accurate.