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| LEADER |
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|a 9789339204471
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|a 658SE
|b FIT
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| 100 |
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|a Fitzsimmons, James A.
|
| 245 |
|
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|a Service management:
|b operations, strategy, information technology/
|c James A. Fitzsimmons and Mona J. Fitzsimmons.
|
| 250 |
|
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|a 7th edition.
|
| 260 |
|
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|a Chennai:
|b MGraw Hill Education (India),
|c 2014.
|
| 300 |
|
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|a 541 pages.
|
| 650 |
|
|
|a Service management
|
| 700 |
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|
|a Fitzsimmons, Mona J.
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| 942 |
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|c BK
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| 999 |
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|c 307152
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