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Service management: operations, strategy, information technology/
| Hovedforfatter: | |
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| Andre forfattere: | |
| Format: | Printed Book |
| Udgivet: |
Chennai:
MGraw Hill Education (India),
2014.
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| Udgivelse: | 7th edition. |
| Fag: |
| Fysisk beskrivelse: | 541 pages. |
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| ISBN: | 9789339204471 |