APA Edition Citation

Griffith,Sandra. (2011). Manage quality customer service (1st Edition.). Excel Books.

Chicago Edition Citation

Griffith,Sandra. Manage Quality Customer Service. 1st Edition. New Delhi: Excel Books, 2011.

MLA Edition Citation

Griffith,Sandra. Manage Quality Customer Service. 1st Edition. Excel Books, 2011.

Warning: These citations may not always be 100% accurate.