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Tour operators and operations : development, management and responsibility /

গ্রন্থ-পঞ্জীর বিবরন
প্রধান লেখক: Holland, Jacqueline
অন্যান্য লেখক: Leslie, David
বিন্যাস: Printed Book
প্রকাশিত: United Kingdom: CABI, 2018.
বিষয়গুলি:
সূচিপত্রের সারণি:
  • Introduction
  • The package holiday and the rise of the tour operator
  • The operating environment
  • Product development
  • Small and medium sized tour operators
  • Customer service
  • Financial planning : pricing the package
  • Tour operators and key travel regulations (with David Grant)
  • Distribution(place)
  • Marketing
  • Human resources and managing the workforce
  • Crisis management
  • A look ahead : challenges and issues.