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| LEADER |
01242cam a22001938i 4500 |
| 020 |
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|a 9781780648231 (pbk. : alk. paper)
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| 082 |
0 |
0 |
|a 338.4791T&T
|b HOL
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| 100 |
1 |
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|a Holland, Jacqueline
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| 245 |
1 |
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|a Tour operators and operations :
|b development, management and responsibility /
|c by Jacqueline Holland and David Leslie.
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| 260 |
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|a United Kingdom:
|b CABI,
|c 2018.
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| 300 |
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|a 282 pages.
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| 504 |
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|a Includes bibliographical references and index.
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| 505 |
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|a Introduction -- The package holiday and the rise of the tour operator -- The operating environment -- Product development -- Small and medium sized tour operators -- Customer service -- Financial planning : pricing the package -- Tour operators and key travel regulations (with David Grant) -- Distribution(place) -- Marketing -- Human resources and managing the workforce -- Crisis management -- A look ahead : challenges and issues.
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| 650 |
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|a Tourism travel;Travel Management ;
|a Tourism
|a Travel agency and tour operations management
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| 650 |
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|a Package tours.
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| 700 |
1 |
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|a Leslie, David,
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| 942 |
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|c BK
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| 999 |
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|c 303735
|d 303735
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| 952 |
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|0 0
|1 0
|4 0
|6 338_000000000000000_4791TT_HOL
|7 0
|9 324282
|a IMK
|b IMK
|d 2020-10-14
|g 2849.05
|l 0
|o 338.4791T&T HOL
|p IMK0T566
|r 2020-10-14
|w 2020-10-14
|y BK
|