Competitive advantage of customer centricity /

Antzeko izenburuak

• Customer centric marketing : supporting sustainability in the digital age
  nork: Richardson, Neil; James, Jon; Kelly, Neil
  Argitaratua: (2015)
• Customer centric selling /
  nork: Bosworth, Michael T .
  Argitaratua: (1985)
• Customer-centric business model: an introduction /
  nork: Prasad, B V S ,Ed
  Argitaratua: (2007)
• Deliver outstanding customer services: gain and retain customers and stay ahead of the competition
  nork: Nash, Susan; Nash, Derek
  Argitaratua: (2005)
• Customer Relationship Management
  nork: Bhat,Govinda K