Villani, I. (2019). Transform customer experience: How to achieve customer success and create exceptional CX. Wiley.
Chicago Edition CitationVillani, Isabella. Transform Customer Experience: How to Achieve Customer Success and Create Exceptional CX. Australia: Wiley, 2019.
MLA Edition CitationVillani, Isabella. Transform Customer Experience: How to Achieve Customer Success and Create Exceptional CX. Wiley, 2019.
Warning: These citations may not always be 100% accurate.