Carr, D. K., Hard, K. J., & Trahant, W. J. (1996). Managing the change process: A field book for change agents, consultants, team leaders, and reengineering managers. McGraw-Hill.

Carr, David K., Kelvin J. Hard, and William J. Trahant. Managing the Change Process: A Field Book for Change Agents, Consultants, Team Leaders, and Reengineering Managers. New York: McGraw-Hill, 1996.

Carr, David K., et al. Managing the Change Process: A Field Book for Change Agents, Consultants, Team Leaders, and Reengineering Managers. McGraw-Hill, 1996.