APA citiranje

Besterfield, D. H., Bestfield-Michna, C., Besterfield-Sacre, M., Bestfield, G. H., Urdhwareshe, H., & Urdhwareshe, R. (2015). Total Quality Management (4th Edition.). Pearson.

Chicago Edition Citation

Besterfield, Dale H., Carol Bestfield-Michna, Mary Besterfield-Sacre, Glen H. Bestfield, Hemant Urdhwareshe, and Rashmi Urdhwareshe. Total Quality Management. 4th Edition. Noida: Pearson, 2015.

MLA citiranje

Besterfield, Dale H., et al. Total Quality Management. 4th Edition. Pearson, 2015.