Understanding services management

Liknande verk

• Understanding services management /
  av: Glynn, William J ,Ed
  Publicerad: (2009)
• Services management
  av: Venugopal, Vasanti; Raghu, V N
  Publicerad: (2008)
• Marketing , sales and customer services : understanding the theory and practice of selling through services
  av: Watkins, Charley
  Publicerad: (2002)
• Service management and marketing: Customer management in service competition
  av: Gronroos, Christian
  Publicerad: (2007)
• Services marketing and management
  av: Balaji, B
  Publicerad: (2002)