Understanding services management

Lignende værker

• Understanding services management /
  af: Glynn, William J ,Ed
  Udgivet: (2009)
• Services management
  af: Venugopal, Vasanti; Raghu, V N
  Udgivet: (2008)
• Marketing , sales and customer services : understanding the theory and practice of selling through services
  af: Watkins, Charley
  Udgivet: (2002)
• Service management and marketing: Customer management in service competition
  af: Gronroos, Christian
  Udgivet: (2007)
• Services marketing and management
  af: Balaji, B
  Udgivet: (2002)